Shipping policy
Shipping & Delivery
Processing time
Orders are processed and packed within 1–2 business days. Processing and delivery times exclude weekends and U.S. holidays.
U.S. Shipping Methods & Costs
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Standard Shipping (orders under $49): $4.90, estimated 2–5 business days depending on the destination.
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Standard Shipping (orders $49 and over): FREE, estimated 2–5 business days depending on the destination.
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Expedited Shipping (any order value): $9.90, estimated 2–3 business days.
International Shipping
We’re happy to offer international shipping in addition to our U.S. delivery options.
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Free worldwide shipping on orders over $120
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Orders are shipped with a tracked international service and typically arrive within 10–14 business days, depending on the destination.
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Please note that any customs duties, taxes, or import fees charged by your local authorities are the responsibility of the recipient.
If you have questions about shipping to your country, feel free to contact us before placing your order.
Notes
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Some remote areas may require additional time.
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Certain products, such as alcohol-based room and linen sprays, must ship via ground transportation to comply with carrier regulations.
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During checkout, you will see the final total in USD, including taxes, shipping, and handling charges. Your card will be charged in USD according to the displayed amount.
Order Tracking
Once your order ships, you will receive an email with a tracking number.
Missing or Damaged Items
If your order arrives missing items or damaged, please contact our Customer Care team at nubesatusa@gmail.com and we will make it right.